Solutions · Conversational Assistant
Conversational SOP & Knowledge Assistant
Workers ask questions over the radio and get spoken answers pulled from your SOPs, manuals and regulations — hands-free knowledge at the point of work, no device switching, no stopping to read. The same conversational interface lets field teams report incidents by voice the moment they happen.
- Answers grounded in your own SOPs, manuals and regulations
- Secure, permission-controlled, talkgroup-scoped knowledge
- Hands-free incident reporting, right at the point of work
Ask over the radio, get answers back
Workers press to talk and ask a question in plain language; Dial2AI answers back over the same channel, drawn from your operational knowledge. No app, no phone, no stopping to read a manual — guidance arrives in the flow of work, on the handset crews already carry.
Your knowledge, grounded and access-controlled
Answers are generated with retrieval-augmented generation over a custom knowledge set built from your SOPs, manuals and regulations — so responses are grounded in your documentation, not guesses. Enterprise admins control access with fine-grained permissions, and each talkgroup channel only reaches the safety, policy and SOP knowledge it is authorized for. Sensitive procedures stay scoped to the crews cleared to use them.
Hands-free incident reporting, the moment it happens
When a worker, miner or technician observes an incident, they report it by voice over the radio. The assistant asks the key questions — what, where, severity — captures the answers, and records the report to the database automatically. If it is urgent, supervisors are notified immediately. No forms, no waiting for the end of shift, no detail lost to memory.